Rajaji Games Terms & Conditions – Complete Guide

1. General Terms & Applicability

These Terms & Conditions apply to the use of the rajaji games platform. By accessing the rajaji games website (rajajigames.app) or mobile app, you are automatically considered to have accepted these terms.

These terms and conditions have been written with Bangladeshi users in mind. rajaji games reserves the right to update these terms at any time. Users will be notified of any changes via their registered email or app notification.

Rajaji games operates under an international gaming license and is committed to treating all users equally. Discrimination or bias of any kind goes against our policy.

2. Account Registration & Eligibility

To open an account on rajaji games, the following conditions must be met:

• You must be at least 18 years of age.
• All information provided at the time of registration must be accurate and truthful.
• Each individual may register only one account.
• Only one account can be created per phone number or email address.
• Sharing account credentials with others or transferring your account is strictly prohibited.

Account verification (KYC) may be required after registration. You may be asked to provide a copy of your National ID or passport. Withdrawals may be restricted until verification is complete.

You are fully responsible for the security of your account. Keep a strong password and enable two-factor authentication. If you suspect any unauthorized access to your account, notify us immediately.

3. Deposit & Withdrawal Policy

Rajaji games supports the most popular payment methods in Bangladesh. Detailed rules on deposits and withdrawals are outlined below:

Deposit:

• Minimum deposit: ৳100 (one hundred taka).
• Maximum deposit: ৳50,000 per single transaction.
• Deposits via Mobile Pay and Nagad are typically completed within 1–3 minutes.
• Do not close the payment page while a deposit is being processed.
• You will receive a confirmation message once your deposit is successful.

Withdrawal:

• Minimum withdrawal: ৳500 (five hundred taka).
• Maximum single withdrawal: ৳1,00,000.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• Your account must be fully verified before a withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the deposit.

Suspicious transactions may require additional verification. This is done to prevent fraud and money laundering.

4. Bonus & Promotion Policy

Rajaji games regularly offers a variety of bonuses and promotions. All offers are subject to the following general terms:

• Each bonus offer has its own wagering requirements, which are specified in the offer details.
• The welcome bonus is available to each new member once only.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after a specified wagering requirement has been met.
• Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in account termination.
• Any unused bonus will be automatically removed once the offer expires.
• Multiple bonus offers cannot be used simultaneously unless explicitly stated otherwise.

Rajaji games reserves the right to modify, amend, or cancel any bonus offer at any time. Active bonus holders will be notified in advance.

5. Betting Rules & Conditions

The following rules apply to all betting activity on rajaji games:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Winnings obtained as a result of a system or software error may be considered void.
• If a match or event is cancelled, the bet amount will be refunded.
• Odds may change during live betting; the odds at the time of confirmation are the ones that apply.
• Maximum bet limits are determined by the event and market.

For Sports Betting, rajaji games abides by all official results. In the case of any disputed outcome, the decision of the official governing body is final.

All outcomes in casino games are determined by an RNG (Random Number Generator). Each game runs independently, and previous results have no influence on future ones.

6. Prohibited Activities

The following activities are strictly prohibited on rajaji games:

• Creating or operating multiple accounts.
• Creating an account using someone else's information.
• Misuse or manipulation of the bonus system.
• Participating in match fixing or any form of cheating.
• Hacking, cracking, or exploiting vulnerabilities in the platform.
• Betting using robots, bots, or any automated software.
• Money laundering or transactions involving illegal funds.
• Harassing or intimidating other users.

7. Account Suspension & Closure Policy

Rajaji games may temporarily suspend or permanently close an account under the following circumstances:

• If evidence of a terms violation is found.
• In cases of fraud or suspicious activity.
• If an underage user is identified.
• Registration using false or misleading information.
• If bonus abuse is confirmed.

Users may close their account at any time by contacting the support team. Prior to closure, you will have the opportunity to withdraw any verified balance (provided no terms violations are present).

As part of responsible gaming, you can use the self-exclusion feature. Once activated, your account will be locked for a specified period.

8. Responsible Gaming Policy

Rajaji games believes gaming should be purely for entertainment. We encourage all users to play responsibly.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Limit: Decide in advance how many hours in a row you want to play.
• Reality Check: You will receive periodic reminders showing how long you have been playing.
• Cooling-Off: Temporarily lock your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Lock your account for an extended break.

We are committed to keeping minors away from gaming. Please use parental controls on your device.

9. Privacy & Data Protection

Rajaji games places the highest importance on protecting your personal information. Our detailed rules on data collection and use are outlined in our privacy policy is provided.

• Information provided during registration is used solely for account management and KYC verification.
• Your information is never sold to third parties.
• Information is not shared with government bodies or authorities unless required by law.
• Cookies and tracking technologies are used solely to improve our services.

You may request a copy of your stored data or ask for it to be deleted at any time.

10. Dispute Resolution Process

If you have a complaint or dispute, please follow the process outlined below:

1. Contact our support team first – via live chat or email.
2. Submit a detailed description of the issue along with screenshots and supporting evidence.
3. The support team will provide an initial response within 48 hours.
4. Complex issues are resolved within a maximum of 7 business days.
5. If a matter is unresolved at the support level, it may be escalated to a higher authority.

11. Terms Modification Policy

Rajaji games may modify these terms and conditions, in part or in full, at any time. When changes are made:

• A minimum of 7 days' notice will be given before any significant changes take effect.
• Notices will be delivered via email, app notification, or a public announcement on the website.
• Continued use of the platform after updated terms take effect will be considered acceptance of the new terms.
• If you do not agree to the updated terms, you will have the option to close your account.

You can check the "Last Updated" date at the top of this page to see when the most recent changes were made.

12. Contact & Support

If you have any questions or comments about these Terms & Conditions, please get in touch with us:

• Email: support@rajajigames.app
• Live Chat: Click the chat icon on the website or app.
• Support Hours: 24 hours a day, 7 days a week.